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ISO 9001:2026 – Preparing Your Organisation for
The Next Evolution of Quality Management

Introduction

ISO 9001, the internationally recognised Quality Management System (QMS) standard, is set to undergo a major revision, with the updated version scheduled for publication in 2026. This revision will introduce important enhancements that place greater emphasis on risk-based thinking, leadership accountability, and continual improvement. For organisations committed to quality, compliance, and operational excellence, early preparation is essential. PDCA Projects supports businesses in navigating these changes with practical, risk-focused solutions that promote long-term sustainability and certification readiness.

Understanding ISO 9001 and Its Business Value

Since its introduction in 1987, ISO 9001 has been adopted by organisations of all sizes and across all industries. The standard provides a structured framework for managing quality, improving consistency, and meeting both customer and regulatory requirements. ISO 9001 certification demonstrates reliability and credibility, often serving as a key differentiator in competitive markets, procurement processes, and tender submissions.

Benefits of an Effective ISO 9001 Quality Management System

A well-implemented ISO 9001 system delivers tangible value beyond certification, including improved customer satisfaction, increased market access, streamlined processes, and reduced operational and compliance-related risks.

What to Expect from the ISO 9001:2026 Revision

The revised standard is expected to strengthen risk and opportunity management, expand leadership accountability, and align with the Harmonized Structure to ensure compatibility with other ISO management system standards such as ISO 14001 and ISO 45001.

How Organisations Can Prepare Now

Organisations do not need to wait for the official release to begin preparing. Proactive preparation includes reviewing existing systems, strengthening risk-based thinking, aligning quality objectives with business strategy, and ensuring adequate resources and responsibilities are in place.

Turning ISO 9001:2026 into a Strategic Advantage

The ISO 9001:2026 revision presents a valuable opportunity to strengthen quality management systems, improve organisational resilience, and enhance competitive advantage. Early preparation allows organisations to respond effectively to future requirements. PDCA Projects partners with organisations to deliver practical, compliant, and sustainable ISO solutions that add measurable business value.

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Lisa Hlatshwayo is the Senior Marketer and Senior Administrator at PDCA Projects, where she plays a key role in driving business growth, strengthening client relationships, and ensuring the smooth coordination of the company's administrative and marketing operations. Her dedication, professionalism, and attention to detail have made her an integral part of the PDCA Projects team.

Lisa is a driven, ambitious, and results-oriented professional who consistently goes above and beyond to deliver excellence in everything she undertakes. She is passionate about promoting workplace safety, supporting organisational success, and creating meaningful value for clients through exceptional service and innovative solutions.

Guided by integrity, perseverance, and a commitment to continuous growth, Lisa embraces every challenge as an opportunity to learn and make a positive impact. Inspired by Michelle Obama's words, "There is no limit to what we, as women, can accomplish," she believes in leading with purpose, empowering others, and striving for excellence in both her personal and professional life.

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Zukiswa Mkhwibiso is the Quality Manager at PDCA Risk Management Solutions, where she leads with professionalism, precision, and a steadfast commitment to excellence. With extensive expertise in project coordination, quality management systems, and regulatory compliance, she ensures that every project is delivered efficiently, on time, and to the highest standard.

Known for her exceptional attention to detail and strong organisational skills, Zukiswa plays a vital role in maintaining the integrity of PDCA's operations. She is passionate about continuous improvement and works diligently to ensure that every client receives professional, reliable, and value-driven service.

Beyond her technical expertise, Zukiswa is a dedicated leader who fosters collaboration, accountability, and excellence within the team. Her commitment to quality, integrity, and client satisfaction has made her an invaluable member of PDCA Risk Management Solutions. She consistently inspires those around her through her strong work ethic, positive attitude, and determination to exceed expectations, reinforcing PDCA's reputation as a trusted leader in risk management, compliance, and business excellence.

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Zoliswa Phofa is a dedicated and results-driven professional with a strong passion for people, business development, and workplace safety. As a Sales Consultant at PDCA Risk Management Solutions, she plays a key role in building and maintaining client relationships, identifying business opportunities, and delivering tailored risk management, training, and compliance solutions that meet the unique needs of each client.

With a diverse professional background spanning administration, occupational health and safety, sales, client relationship management, and digital content creation, Zoliswa brings a well-rounded and client-focused approach to every engagement. Her ability to communicate effectively, understand client requirements, and develop practical solutions enables her to build lasting partnerships founded on trust, professionalism, and exceptional service.

Driven by a commitment to excellence, Zoliswa believes that continuous improvement, integrity, and innovation are fundamental to achieving sustainable business success. She is passionate about helping organisations strengthen their safety culture, improve compliance, and create safer, more productive workplaces.

Through her enthusiasm, professionalism, and dedication to delivering value, Zoliswa continues to contribute to the growth of PDCA Risk Management Solutions while making a meaningful impact on the businesses and communities the company serves.

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I am a highly accomplished SHEQ executive with over 30years of experience specializing in the implementation, management, and auditing of Safety, Health, Environment, and Quality systems. Throughout my career, I have collaborated with international SHEQ managers from the United Kingdom and worked closely with global certification bodies. I possess deep compliance expertise across a robust framework of standards, successfully guiding companies to certification in ISO 9001, 14001, 45001, 22716, AS 9100 and FSC chain-of-custody. This versatile technical background spans diverse sectors, including manufacturing (timber processing, food packaging, printing, homecare and personal care, electronics), medical devices, engineering, construction, logistics, and security, and I served as a trusted third-party Auditor for reputable certification companies like QIMA and QMS Certification Systems.

Outside of my professional career, I am deeply rooted in Phoenix, Durban, where I have been happily married for 29 years and have one son. I am a passionate football enthusiast and believe heavily in community development. For the past 15 years, I have channeled this passion into serving as an Executive member, Treasurer, and Coach for a local football club, where I utilize my financial and management skills to spearhead fundraising initiatives that supports the development and growth of the Club.

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Itumeleng Lesuthu | OHS Consultant, Assessor & Facilitator
​Since 2020, Itumeleng Lesuthu has operated at the intersection of workplace safety compliance and skills development. As an OHS Consultant, Assessor, and Facilitator, Itumeleng takes an equally balanced approach to protecting workforces and empowering teams.
​Site Compliance & Consulting: Executing detailed workplace inspections, safety walkabouts, hazard management, and ensuring complete alignment with safety regulations.
​Training & Upskilling: Facilitating high-yield, engaging training and assessment sessions that build practical safety skills across all organizational levels.
​Through this integrated approach, Itumeleng ensures that safety systems are not only fully operational on-site, but actively practiced by the people who work there.

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